Shipping policy

Shipping Policy

Thank you for visiting and shopping at our store. Below are the terms and conditions that constitute our Shipping Policy.

1. Production & Fulfillment Time (Print-on-Demand)
All of our products—including art prints, posters, and phone cases—are made-to-order. This means that once you place an order, it is automatically sent to our production partner, Gelato, to be custom printed just for you.

* **Fulfillment Time:** It typically takes **1 to 4 business days** to manufacture, quality check, and pack your order before it is handed over to the shipping carrier.
* Production times may vary slightly during high-volume holiday seasons.

2. Shipping Estimates & Delivery Times
Because we partner with Gelato, your order is printed locally in one of over 30 countries—whichever facility is closest to your delivery address. This ensures faster, more eco-friendly shipping with a lower carbon footprint.

Once production is complete, estimated shipping times are as follows:
* **Norway & Scandinavia:** 2–5 business days
* **Europe:** 3–7 business days
* **United States & Canada:** 3–7 business days
* **Rest of the World:** 5–12 business days

*Please note: Total delivery time = Production time + Shipping time.*

3. Shipping Rates
Shipping charges for your order will be calculated and displayed dynamically at checkout, depending on the product type, weight, and your delivery destination.

4. Tracking Your Order
As soon as your order has been printed and shipped, you will receive a shipping confirmation email containing your tracking number(s). The tracking link will become active within 24 hours of dispatch, allowing you to follow your package all the way to your door or local pickup point.

5. Customs, Duties, and Taxes
Since we print locally in the region where you live (EU, US, UK, Norway, etc.), the vast majority of our orders are **not subject to import duties or customs fees**. 

However, if an item is shipped to a remote destination or across major trade borders where local printing is unavailable, the customer is responsible for any customs and taxes applied to the order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).

6. Incorrect Address & Lost Packages
We are not responsible for orders that cannot be delivered due to incorrect or incomplete shipping information provided by the customer at checkout. Please double-check your address details before confirming your order. 

If your package is lost in transit (confirmed by tracking), or if you have any questions about your shipment, please contact us immediately at **specullar.studios@gmail.com**.